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Concepts of the Enterprise Knowledge Medium

In: Röpnack, A., Schindler, M.& Schwan, T. (1998, Oktober). Concepts of the Enterprise Knowledge Medium, Proceedings of the Second International Conference on Practical Aspects of Knowledge Management (PAKM), Basel, Switzerland

Keywords: Business Process Reengineering , Knowledge Management , Knowledge Management , Knowledge Media
Parent document:
Text type: conference paper
Language: English
Quality: double-blind reviewed
Authors: Roepnack, Axel ; Schindler, Martin ; Schwan, Thomas

Abstract: The fact that knowledge is the most important value generating resource in modern organizations is extensively described and justified in theory as well as accepted in practice. The pace of change, the increasing share of knowledge in products and services, the virtualization of companies and new opportunities provided by information technology are forcing companies to establish a systematic and active management of the knowledge resource. This is done by designing corporate processes and information technology systems.This paper adopts a process-based view of knowledge work focussing on the corporate planning process as a knowledge-intense process because of the high level of skills and expertise necessary. We present a framework of a Knowledge Management Cycle (KMC) that includes the elements of identifying, building, storing, sharing and applying knowledge in organizations. The KMC is used to determine the requirements of a knowledge management system that supports the executive level in the corporate planning process. Therefore it is important to distinguish two different perspectives: the corporate perspective, which aims at the organization as a whole and the individual perspective, which represents the view of the executive as a knowledge worker. Based on the analysis of requirements, a modular architecture for an Enterprise Knowledge Medium - based on the combination of innovative information technologies - will be introduced. Finally it will be identified in how far the EKM system contributes to solve the problemsrelated to each KMC element.

Citation: Roepnack, Axel, Schindler, Martin, Schwan, Thomas(1998): Concepts of the Enterprise Knowledge Medium, in:Röpnack, A., Schindler, M.& Schwan, T. (1998, Oktober). Concepts of the Enterprise Knowledge Medium, Proceedings of the Second International Conference on Practical Aspects of Knowledge Management (PAKM), Basel, Switzerland, http://www.knowledgemedia.org/modules/pub/view.php/knowledgemedia-51, [07/06/2008]
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