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Conceptual Management Tools: A Guide to Essential Models for Knowledge Workers
| In: MCM Working Paper, No. 20, 1999 |
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Keywords:
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Knowledge
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Knowledge work
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Information Quality
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Knowledge Management
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Parent document:
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Text type:
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working paper
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Language:
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English
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Quality:
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double-blind reviewed
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Authors:
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Eppler, Martin
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| Abstract: |
This guide is based on the premise that managerial work is increasinglybecoming conceptual. Managers will have to rely more and more on theirinterpretation, analysis and questioning skills than on their prior knowledgeand experience, as their environment becomes increasingly turbulent. JERRYRHODES, conceptual toolmaker and management scholar, thus rightly claimsthat the future belongs to the conceptual manager. In his acclaimed study onconceptual management, he concludes the following:“Conceptualizing is surely the art of the future: not only the skillthat managers will need in future, but the skill of handling thefuture itself.”<br><br>The thirty conceptual tools presented in this paper offer a variety of ways toimprove managerial problem solving and decision processes. Although all thepresented tools rely on the same five basic principles, their application varieswidely with the problem at hand (i.e., convergent versus divergent) and themanagerial working style (visual vs. textual; reflector vs. activist) or situation.
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| Citation: |
Eppler, Martin(1999): Conceptual Management Tools: A Guide to Essential Models for Knowledge Workers, in:MCM Working Paper, No. 20, 1999, http://www.knowledgemedia.org/modules/pub/view.php/knowledgemedia-22, [07/06/2008]
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