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Fünf Kriterien der Informationsqualität http://www.noa-azi.ch/AZIneu/InfoOverload.html Jakob Nielsen's site (Usable Information Technology) http://www.useit.com/ Information Quality http://www.emerald-library.com/pdfs/07947ga2.pdf DATA QUALITY Journal, September 1998, Book Review http://www.dataquality.com/998bkrv.htm Evaluation of information sources http://www.vuw.ac.nz/~agsmith/evaln/evaln.htm HISTORY OF DEVELOPMENT OF TQM http://www.man.metu.edu.tr/~yagiz/man492/slides/qualhist/sld001.htm Information Quality http://www.isse.gmu.edu/~ami/research/multiplex.prz/index6.html Information Quality Definitions http://www.ciolek.com/WWWVLPages/QltyPages/QltyDefinitions.html Information Quality WWW VL http://www.ciolek.com/WWWVL-InfoQuality.html Information Quality http://www.statewave.com/tiers_1_4/INFOQUAL.HTM Informationsqualität http://www.ramge.de/ax/edv/internet/suchen/suchen-node2.html Interdisziplinäres Kolloquium http://www.uni-koblenz.de/~iwi/veranstaltungen/schuette.html IQ-Radar http://www.knowledgemedia.org/knowledgemedia/IQRadar.nsf/IQR.nsf?OpenDatabase IS TQM Toolkit http://web.mit.edu/tqm/ Managing the Quality of Information Productshttp://193.91.44.33/qa/en/qa2.html Research Project of Urs Gasser, former MCM collaborator http://blogs.law.harvard.edu/palfrey/2003/08/01 MIT Total Data Quality Management http://web.mit.edu/tdqm/ Public Health Forum Slide Presentations http://www.nlm.nih.gov/nichsr/nyam/nyam.html Quality assurance in Information services and products http://193.91.44.33/qa/en/qahome.html Information Quality Slide http://www.icbl.hw.ac.uk/~william/cmaka/slide10.htm The Quality Assurance Process at the NetAcademy http://www.mediamanagement.org/mediamanagement/mediamanagement.nsf/9927291c0fc19197c12565ca00362b54/425f810bb9af43fec12565730039a00f? OpenDocument The Quality of Information Products and Services http://193.91.44.33/qa/en/qa3.html TQM-glossary http://quality.org/TQM-MSI/TQM-glossary.html If you have questions or comments, please do not hesitate to contact me at: Prof. Dr. Martin Eppler
mcm institute for Media and Communications Management
University of St. Gallen
Mueller-Friedberg-Strasse 8
9000 St. Gallen
Switzerland
(tel) ++41 71 / 224 2407
fax) ++41 71 / 224 2771
(email) Martin.Eppler@unisg.ch
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